Privacy Policy

Who we are

GE CHEMICAL & POLYMER GROUP CO., LTD operates this B2B masterbatch website. This policy explains what happens to personal information connected with product, quotation and technical document inquiries.

What this policy covers

This policy covers information you choose to provide through the website and information created when you contact the team about an inquiry. It does not cover third-party websites reached through external links.

Information you may provide

An inquiry may ask for your name, company, email address, country or region, product interest, application, resin, processing method, target requirement, known product grade, quantity, destination port, requested documents and a message.

Provide only the information needed to review your request. Do not send confidential formulas, customer records or other sensitive material unless the team has asked for it through an appropriate business channel.

How the inquiry form works

When you submit the inquiry form, the details are stored in a private WordPress inquiry record that can be viewed by the internal review team. Where email delivery is configured, the team may also receive a notification email. The record is not publicly displayed.

Submitting the form does not approve a product, price, quantity, sample, delivery date or document request. The team reviews the information and replies by email.

How inquiry information is used

When you contact the team, information you provide may be used to understand the product or application, check the exact grade and document scope, prepare a response and maintain related business records. It may also be used to protect the website and prevent misuse.

When information may be shared

Information may be handled by service providers that host the website, deliver email or support security and maintenance. They are expected to process it only for those services.

Information may also be disclosed when required by law or when needed to protect legal rights. We do not sell personal information.

How long information is kept

Inquiry information is kept only as long as needed for the purpose for which it was provided and for related business or legal records. When it is no longer needed, it is deleted or anonymized.

Your choices

Depending on applicable law, you may ask for access to your personal information, correction, deletion, restriction or an objection to certain processing.

Contact the GE Chemical team through the business channel you already use for the inquiry and mark the message "Privacy request". The team may need to verify the request before responding.

Cookies and technical logs

The WordPress site may use essential cookies for administration, security and user preferences.

If Google Analytics 4 is enabled, Google may process analytics data such as page visits, referral source, device and browser information, approximate location and form conversion events. The event data used for inquiry reporting does not include the submitted name, company, email address, message or other form contents. Google Analytics is not used by this site for advertising personalization.

The web server and hosting infrastructure may record standard technical information such as IP address, browser details, requested page and time of access. These logs are used for security, troubleshooting and service reliability.

Children

This is a business website and is not directed to children. We do not knowingly collect personal information from children.

Changes to this policy

This policy may be updated when website forms, service providers or data practices change. The latest version will remain available at /privacy-policy/ with a revised update date.

Contact

For a question about this policy or your information, contact the GE Chemical team through the business channel used for your inquiry and mark the message "Privacy request".